Support

Need help with Brick 3D? Email [email protected] and we will get back to you.

To help us answer quickly, please include your device model, your Android version, and what you were doing when the problem happened.

Common questions

How do I place a brick? Tap the scene to see a preview of where the brick will go, then tap ✓ to confirm. Drag with one finger to orbit the camera; pinch to zoom. Use ⟳ in the bottom bar to rotate the selected brick before placing it.

How do I change what brick I'm placing? Tap the brick badge at the bottom right. The drawer opens with four tabs: Brick (size and height), Color, Parts (special parts) and Sets (ready-made models).

How do I build one of the sets? Open the Sets tab and choose a model. It loads onto the baseplate, and the step bar appears at the bottom so you can walk through the build one piece at a time. Tap Build for the guided game mode, where you pick the correct piece at each step.

Where are my creations saved? On your device only. Use the ⋯ menu to Save and Open. Nothing is uploaded to a server, so clearing the app's storage or uninstalling the app will delete your models permanently. Export a PNG or GLB if you want to keep something.

Can I export my model? Yes. The ⋯ menu has PNG (a screenshot image) and GLB (a 3D file you can open in other 3D software).

Does the app have ads? No. There is no advertising in Brick 3D and no ad SDK is included.

What does Premium include? 40 special parts — wheels, windows, doors, plants, roof pieces, minifigure pieces and decorative pieces — plus the premium sets. Everything else is free.

How much is Premium and how do I cancel? USD 2.99 per week, renewing automatically. Cancel any time in the Google Play app under Subscriptions. You keep access until the end of the period you have already paid for.

I subscribed but the parts are still locked. Open the Premium screen and tap Restore purchase. If it still does not unlock, make sure you are signed in to Google Play with the account you used to subscribe, then email us.

I was charged but want a refund. Refunds for Google Play purchases are handled by Google, not by us. Request one through Google Play. We can help you figure out what happened, but we cannot issue the refund ourselves.

Do I need an internet connection? No. The app works fully offline. An internet connection is only needed to buy or restore a subscription.

Is this made by the LEGO Group? No. Brick 3D is an independent app and has no affiliation with the LEGO Group or any toy manufacturer.